Terms & Conditions

1. General

This website presents the services, courses and products offered by the Company. The content is provided for information purposes and may be updated at any time without prior notice.

2. Appointments

Appointments may be requested by phone, WhatsApp or through the contact form on the website. An appointment is confirmed only after our explicit confirmation. Please arrive on time; if you cannot attend, let us know in advance.

3. Eligibility & client obligations

• For piercing, micropigmentation, tattoo and aesthetic procedures, clients must be of legal age (18+) or accompanied by a legal guardian where the law allows.
• You must truthfully inform us of any medical condition, allergy or contraindication that may affect the procedure.
• You must follow the aftercare instructions provided. We are not liable for results affected by failure to follow them.

4. Prices & payment

The prices displayed are informative and may vary depending on the complexity of the service. Final prices are confirmed before the service is performed. Payment is made on site, by the accepted methods.

5. Courses

Enrolment in a course is confirmed after payment of the fee, according to the conditions communicated for each course. Specific cancellation and rescheduling terms are communicated at enrolment.

6. Intellectual property

All content on this website (texts, images, logos, design) belongs to the Company or is used with permission and may not be reproduced without prior written consent.

7. Liability

We carry out our services with professionalism and in compliance with hygiene and safety standards. The Company is not liable for damages resulting from inaccurate information provided by the client or from failure to follow aftercare recommendations.

8. Dispute resolution

Any complaint may be sent to nectora.center.mark2022@gmail.com. Consumers may also use the Alternative Dispute Resolution (SAL) procedure via ANPC and the EU Online Dispute Resolution (ODR) platform — links are available in the footer.

9. Applicable law

These terms are governed by Romanian law. Any dispute that cannot be settled amicably falls under the jurisdiction of the competent Romanian courts.